Customer service can be enlightening

So, I work at ATT and I must say that it is the best job I have ever had. I love the people that I work with, for the most part the customers, and the pay isnt too shabby either. I am very thankful for God using Melissa to get me this job. It has been nothing short of a blessing. Although, I love my job, there is an aspect of it that I hate that has been kind of an eye opener to me. As I talk to Jason and my mom about it they both said I am naive and I am sure that you too will agree. People are selfish by nature. I know that I can be selfish, but I am shocked to see the selfishness that is out there. I will go the extra mile for my customers. I will come in on my days off, answer their call whether or not I am at work, I will sit on hold with cust service to fight on their behalf, and I will get them the best deals possible. I thought for sure if I am doing all of this for my customers they will surely be loyal and appreciative...think again! It has been a harsh reality because I want to believe that all people are good and loyal and want others best intrest over theirs...this is not the case:( so to all of you out there that are appreciating others and putting them before yourselves, keep it up! This yucky way of life is going to continue until we all take a good look at our lives and change...it all starts with us...

1 comments:

Kristal Sawyer said...
August 24, 2008 at 4:13 PM

First of all...welcome to blogging! By the way, you should have ADMITTED to me that you didn't know what a blog was, ya loser!
=)

Okay, so I totally agree with this post...this happened to me TODAY! I woke up at 6 am to hold a cabin for this lady I'd been helping all week, then I came home early from lunch with the family to help her book it, only to find out she had already booked with someone else. At the same price. RETARDED!!!!!!! I was so mad.

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